Terms and Conditions
1. Acceptance of Terms
Welcome to Stellaris Solutions! By accessing and using the Stellaris Solutions website (stellarissolutions.com) and its services, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, you must not use our website or services. These Terms constitute a legally binding agreement between you and Stellaris Solutions, located at 225 Castro Street, Mountain View, CA 94041, and governed by the laws of the State of California.
2. Description of Services
Stellaris Solutions provides a range of web development, design, and digital marketing services. These services include, but are not limited to:
- Web development using technologies such as React, Angular, Node.js, and Python.
- Web design services, including responsive design and user experience (UX) optimization.
- Digital marketing services, including search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, and content marketing.
- Consultation and strategy development services related to web development and digital marketing.
We reserve the right to modify or discontinue, temporarily or permanently, any service (or any part thereof) with or without notice. You agree that Stellaris Solutions shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the service.
3. User Accounts
In order to access certain features of the website or services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your password and account and are fully responsible for all activities that occur under your account.
You agree to immediately notify Stellaris Solutions of any unauthorized use of your account or any other breach of security. Stellaris Solutions will not be liable for any loss or damage arising from your failure to comply with this section.
4. Payment Terms
Fees for our services are outlined in the individual service agreements or proposals provided to you. All fees are quoted in US dollars and are exclusive of any applicable taxes, unless otherwise stated. Payment terms will be specified in the service agreement or proposal. We accept payments via bank transfer, credit card, and other methods as agreed upon in writing.
Late payments may be subject to interest at a rate of 1.5% per month or the maximum rate permitted by law, whichever is lower. Stellaris Solutions reserves the right to suspend or terminate services for non-payment of fees.
5. Intellectual Property Rights
The website and its original content, features, and functionality are owned by Stellaris Solutions and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the website for your personal or internal business purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without the prior written consent of Stellaris Solutions.
6. User Content
You may be able to submit content to the website, including comments, reviews, or other materials ("User Content"). You retain all ownership rights in your User Content. However, by submitting User Content to the website, you grant Stellaris Solutions a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content in connection with the website and Stellaris Solutions's business, including without limitation for promoting and redistributing part or all of the website (and derivative works thereof) in any media formats and through any media channels.
You represent and warrant that you own or have the necessary licenses, rights, consents, and permissions to publish the User Content you submit; and that the User Content does not infringe, misappropriate, or violate a third party's patent, copyright, trademark, trade secret, moral rights, or other proprietary or intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.
7. Limitation of Liability
To the fullest extent permitted by applicable law, Stellaris Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the website or services; (b) any conduct or content of any third party on the website; (c) any content obtained from the website; or (d) unauthorized access, use, or alteration of your transmissions or content.
In no event shall Stellaris Solutions's aggregate liability for all claims relating to the website or services exceed the amount you paid Stellaris Solutions, if any, during the six (6) months prior to the event giving rise to the liability.
8. Service Level Agreements (SLAs)
While we strive to provide the highest level of service, we understand that occasional disruptions may occur. Our specific Service Level Agreements (SLAs), detailing our commitment to uptime, response times, and issue resolution, will be defined in individual service agreements where applicable.
| Service Metric | Commitment Level | Remedy for Non-Compliance |
|---|---|---|
| Website Uptime | 99.9% | Pro-rated credit on next invoice |
| Initial Response Time (Support Tickets) | Within 4 business hours | Escalation to senior support staff |
| Resolution Time (Critical Issues) | Within 24 business hours | Additional support hours at no cost |
Note: These are examples only. Specific SLA details will be included in your individual service agreement.
9. Governing Law
These Terms shall be governed and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms shall be resolved in the state or federal courts located in Santa Clara County, California.
10. Changes to Terms
Stellaris Solutions reserves the right, at its sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our website or services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the website and services.
11. Contact Information
If you have any questions about these Terms, please contact us at:
Stellaris Solutions
225 Castro Street
Mountain View, CA 94041
Email: [email protected]
Phone: (650) 555-0123